Sales is a psychological process in which values are being exchanged. Also the selling personality is a core determining element in the process. Making the customer feel relaxed and genuinely helping in the decision making process is a key attribute for the selling personality. Not pushing the sales but making it happen naturally would make the customer come back again.
- Understanding the sales process
- Understanding the selling personality
- Push selling Vs pull selling
- Genuine attitude of fulfilling the needs
- Being yourself and making the sale